Refund policy

Because Njammies products are food items, we cannot accept returns or exchanges simply because you have changed your mind.

We do, however, want your order to reach you as it should. If an item arrives damaged, is incorrect, or there is another problem with your order, please contact us as soon as possible at hello@njammies.co.za. Please include your order number and, where relevant, photographs of the item and packaging so that we can look into what happened.

Where a refund or replacement is appropriate, we will work with you to find a suitable solution.

Nothing in this policy limits any rights you may have under applicable South African consumer law.